Schedule a 1:1 training session regarding how inventory locations work

Inventory locations let you track where an inventory item is physically stored in your warehouse or office.

Locations are flexible and support as many layers as you need:

If you have a single office with several shelves and bins on those shelves, you can name your locations "S1-B1", "S1-B2", "S1-B3", "S2-B1", etc.
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If you have multiple warehouses with shelves and bins,  you can name your locations "W1-S1-B1", W1-S2-B1", "W1-S2-B1", "W2-S1-B1", etc.

To add a new location, go to Settings > Locations in WholeCell.

Then click on the + New button next to the search bar.

Choose which warehouse your location belongs to, enter then name of your location, and click Save.
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You'll want to give some thought to what naming convention will make the most sense to use for your locations.  Try to think of what works well now and might work in the future as your business grows and needs more locations. In our examples we've used dashes: W1-S1-B1

But you can use whatever style you like best.  We recommend picking a convention and sticking to it so that all of your location names can be easily labeled and sorted consistently through in your operation.
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Location names must be unique in WholeCell.  If you have multiple warehouses and both use the same location names like S1-B1, S1-B2, etc, you won't be able to use these exact names twice to represent the two warehouses.  Instead you'll need to include the warehouse in the location name as well: W1-S1-B1, W2-S1-B1, etc.

When you upload the inventory, the assigned locations will automatically determine the warehouse they belong to. This is particularly important to keep in mind if you have WholeCell connected to your eCommerce channels, as it relies on warehouse assignments to calculate stock levels.