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Cloudflare Verification Error

Mike Banting avatar
Written by Mike Banting
Updated over 2 weeks ago

Are you getting this Cloudflare verification error when logging into WholeCell using Chrome?

Try this solution:

A1) Do an 'Empty Cache and Hard Reload' on Chrome (if this works for you)

For Windows:

  • Hold down Ctrl and click the Reload button

  • Or hold down and Ctrl and press F5

For Mac:

  • Hold ⇧ Shift and click the Reload button.

  • Or, hold down the ⌘ Command and ⇧ Shift key and then press R.

OR

B1) Uninstall Chrome without deleting browser data

B2) Then log into WholeCell using Edge.

B3) Reinstall Chrome and log into WholeCell

Some extensions may also be causing the issue, so try disabling them.

If the solutions above did not fix the issue, please reach out to the WholeCell support team.

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